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BIVRI

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Hi,
Newbie here!!
My Mum has a set of BIVRI but is unable to use them, so I've taken them but I am having great difficulty in getting the reader installed to be able to do anything with them!! In simple terms what do I need to do? I get to a point where I'm being told that 'RFVFOL~1.OCX' is missing - what do I need to do - HELP!! tearing my hair out here :)
 
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