familysearch

[emeltee]

Has anyone noticed a problem with fs or is it just me (or my computer)

Usually when doing a search I enter the person's name, the date period I want to search then I go down to Country, hit E then select England from the list that appears. Then I go to the box to the right of that and select the county I want to search from the list which normally appears. Now I can't. The right hand box says State or Province and is empty. Even if I type in the county I want I get every entry for England. This is obviously a pain in the nether regions if you are searching for a common name.

Anyone else come across this problem?

Emeltee

 

[Ladybird1300]

I was using it earlier but I never noticed it, but then I always type in the county which seems to be in a memory on my computer these days, so I only get as far a the first letter and counties beginning with that letter show in a list.
This probably doesn't help

Amanda

 

[Ellie7]

Yes ,just tried FS and same as Emeltee. County box not clear white as normal.


Ellie

 

[Ellie7]

No records found for Name: thomas adamson, Event: Birth, Place: selby, Event Range: 1833-1833, Country:england

Well ,that's a person from my tree.


Ellie

 

[benny1982]

Since they changed from the old site the new IGI is totally hopeless anyway. Many records seem to have vanished.

 

[emeltee]

Glad to hear that it's not just me then. I'm not overly computer literate so thought I might have hit a button I shouldn't have.

Emeltee

 

[DaveHam9]

I've never used the State or Province box.

Dave

Off topic but I just noticed this

1851
Piece: SCT1851/685 Place: Edinburgh -Midlothian ED: 5
Civil Parish: Edinburgh Ecclesiastical Parish, Village or Island: St Andrews
Folio: 739 Page: 14 Schedule: 50
Address: 10 George St
Surname First name(s) Rel Status *** Age Occupation Where Born Remarks
COOPER William Head M M 52 Tchr Wrtng Arthmtc Midlothian - Edinburgh

 

[Ellie7]

DaveHam9 "I've never used the State or Province box. "
After you put in England we don't have that ,but that's the fault we have just now. Saying that my Ancester should have came up. Just been into FS ,and it's the same as yesterday. Of course it's owned my Ancs now.

Ellie

 

[DaveHam9]

Just pointing out that I can't say that it's changed because I don't know what it was ever like.

I just select the country but not in the Country box. If I try to change the country in that box I can't because I've locked myself into that country by choice.

Dave

 

[p.risboy]

No real problems for me. Home page comes up, and press search - Records, and fill the relevant boxes.

Steve.

 

[emeltee]

I give up. I do agree with Benny though, none of the so-called improvements they have made actually seem to have improved the site and there is definitely data missing. I have several people whom I noted as having been found on fs who aren't there now. Hadn't realised records had a shelf life!

Emeltee

 

[benny1982]

I give up. I do agree with Benny though, none of the so-called improvements they have made actually seem to have improved the site and there is definitely data missing. I have several people whom I noted as having been found on fs who aren't there now. Hadn't realised records had a shelf life!

Emeltee

If you type in an exact search it often says "nothing found" and if you do not type in exact search but give a forename, surname and county and date range it shows many records that are vaguely similar and throws the odd relevant result among many irrelevant ones.

For instance you type in "William Tanner" and "Sussex" and you get many results which say "W Tanner" or "W T" or even a result where the surname is just given.

 

[p.risboy]

I think FS 'went down the tubes', when the collaboration with FMP evolved.

The old site was far better and easier to search. But, that's progress in some form or another.....but I can't see it.

 

[benny1982]

If it ain't broke, don't fix it. The new FS has had the opposite effect of being fixed.

 

[emeltee]

It's going from bad to worse. Now if I put in England as the country it comes up "No records available", no matter who I am looking for. If I leave the country blank I get records for the world!

Emeltee

 

[p.risboy]

It's going from bad to worse. Now if I put in England as the country it comes up "No records available", no matter who I am looking for. If I leave the country blank I get records for the world!

Emeltee

All I can suggest, if you haven't done this already, is to clear your History, Browsing data & Cookies from your device.

If you have 'bookmarked' (favourites) web sites that you use for ease of access to them, sometimes they do not update themselves. Delete these from your favourites.
Then you can save the most recent bookmarks back to your favourites, once you have re-visited your 'favourite' web site, or sites.

I have had to do this quite a few times in the last few months, and Ancestree being the main culprit.


Steve.

 

[Ellie7]

Yes tried it out ,and I,m getting the same. Leaving country blank ,I get at least some response .


Ellie

 

[p.risboy]

This is the view I am getting.....I have no probs accessing records. Is this what you see.


View attachment 3807

 

[emeltee]

That's the view I am getting as well but nothing seems to want to work. I'll have a go at deleting history, cookies etc.
I do have fs bookmarked for ease of use but even if I Google the site and access it that way there are still the same problems.

Emeltee

 

[emeltee]

Right I have deleted cookies, history etc, removed fs from my bookmarks, Googled it and it still won't work.

Emeltee