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Moore family


Westminster, West Aust.
Could someone help me please?
I write away whenever I see the name Moore - see wanted board, James & Sarah Moore - (parents of John Moore born ~ 1805) and once answer I had from a lady said that she had found on the IGI a marriage for a James Moore & Sarah French on thr 29th September 1805 in Cranbrook Kent. She also said she found that this couple had about 8 children born between 1810 and 1825, but no John.
I looked up the IGI Batch number for the British Isles and couldn't find any marriages for Cranbrook Kent there. I then tried Family Search, but couldn't find any children. Am I looking in the right place and why would this person tell me about what she had found on the IGI if it wasn't there?
What am I doing wrong/

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