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Newbie advice desp needed

Im trying to trace my family tree and havent got a clue where to start.
also are there any free sites you can do this or do they all charge a small fee.

the only information i have is my grans mother was called gladys taylor born in tunbridge wells kent on the 28th may in the 1900's

her mum was anne taylor who was born in london and her stepdad was harry waghorn my nan never knew her dad

my grans father was victer earnest jackson he was in the navy and born in colchester on 28th nov but yet again yr unknown

his parents were ada swindle born in ireland and his dad was earnest jackson

that is all i know can i do anything with this information and how do i get started



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